各位老师能否解释此FOCUS-PDCA的意义?
各位老师早上好!能否解释此FOCUS-PDCA图片的意义? 也是第一次见呢，学习中 这个提法第一次听说，学习了 感谢老师的分享，学习中。 这个提法第一次听说，学习了 谢谢老师分享，学习了。 FOCUS-PDCA程序是美国医院组织（HCA）于90年代创造的一项持续质量改进的模式。此程序为PDCA循环的进一步延伸，旨在更仔细地了解和分析程序中的环节，以改进质量，已被证实为一种有效的改进工作的策略。其步骤为：寻找（find）、组织（organize）、澄清（clarify）、理解（understand）、选择（select）、计划（plan）、实施（do）、检查（check）、执行（act）。以上是我查找到的资料供各位老师参考 学习了，谢谢老师，已经下载 第一次看到这样的提法，看完老师们的介绍，个人感觉FOCUS-PDCA程序的步骤与PDCA差不多，但是FOCUS-PDCA较PDCA而言，是更主动的改进方式，主动查找存在的问题，并成立质量改进小组，与品管圈异曲同工 谢谢老师的分享，长知识了。 bd香麦 发表于 2017-10-25 09:33
FOCUS-PDCA程序是美国医院组织（HCA）于90年代创造的一项持续质量改进的模式。此程序为PDCA循环的进一步延 ...
感谢分享！学习了 谢谢老师的分享，长知识了。 谢谢老师的分享，长知识了。
谢谢老师的分享，长知识了。 感谢老师的分享，学习中 FIND a Process to ImproveIn some cases, the problem may be obvious. A process may not be meeting quality goals, or environmental emissions may be too high. However, in other cases there may not be a readily apparent need for improvement. For example, a Failure Mode and Effect Analysis may reveal a previously unknown problem. The guiding principle of FOCUS PDCA should be to bring all processes fully into alignment with the strategic goals of the organization.ORGANIZE a TeamThe team should be composed of people who understand the process, but they do not need to be experts. The team should include those who are closest to the process, such as those who operate and maintain it. It is also worthwhile to include those who provide inputs to the process, and those who receive its outputs — that is, the people “upstream” and “downstream” of the process.CLARIFY the Current Understanding of the ProcessCollect data and information about the process. This may be done through physical measurements, but it should also include talking with those who are involved with the process. Get the answers to the six basic questions: who, what, where, when, why, and how.UNDERSTAND Variation in the ProcessEvery process includes variation, and some variation is usually acceptable. When variation interrupts the normal flow of work, it may be a symptom of problems in the process, and often causes other problems as well. In this step, the question “why” is asked to find the cause of variation. This is sometimes called “Five Whys” — the general principle is to ask “why” a sufficient number of times (often five) to identify the real cause of the variation.SELECT a Strategy for ImprovementThis step may involve brainstorming, or other methods of developing ideas. Then, based on what was learned in the previous two steps, the best solution is selected. Keep in mind that the solution must be in alignment with the overall organization's strategy, it must add value for the final customer, and it must be both technically and financially feasible.PlanIn a traditional PDCA the “Plan” step is where the problem is defined and a solution developed. In FOCUS PDCA, that has already been accomplished. Instead, the “Plan” step is where the implementation of the solution begins. Based on the solution identified in the final step of FOCUS, a plan for implementing that solution is developed. The plan specifies what will be done, how it will be done, when it will be done, and who is responsible for each task needed to complete the necessary changes. In addition, a means for data collection and measuring success is established.DoIf it was not done as a part of FOCUS, data must be collected to characterize the condition of the process before changes are made. Then the required changes are made — that is, the plan is implemented.CheckDid the changes have the desired result? Data is collected, the process is observed, and the changes are evaluated by comparing the actual results with the desired results. If the results are not as desired, then the previous steps are reviewed. This includes going back to the beginning to be sure the problem definition was correct, and the root cause was accurately identified.ActThe final step is to take the steps necessary to maintain the improvement. For example, the changes should be incorporated into the standards governing the process. In addition, a means of monitoring the process or system should be established so that variations from the new normal can be readily detected.
感谢老师分享，学习了 长知识了，谢谢老师分享！ 第一次听说，学习了了解了。 {:1_12:}今天大型医院专家也给我们解释了FOCUSPDCA，准备学习
页:
[1]
2